Booking Terms & Conditions

For all of our packages a non-refundable booking fee of £50, will be required to secure your chosen party date and time. The non-refundable booking fee must be paid within 2 days of booking to secure your date, time and entertainer. The remaining balance is due 5 days before the party/event date.

Parties booked 7 days or less in advance must be paid for in full at the time of booking. Date and time subject to availability and up to our own discretion.

Cancellation Policy:

All booking fees are non-refundable. If you need to cancel your booking for any reason then please let us know as soon as possible so that we can work with you to reschedule you in for a new date subject to availability. If cancelled less than 48hrs before the day of the party then the date is non-exchangeable and will not be rescheduled nor credit note issued. If cancelling then your credit note must be used within 12 months of the original booking date or it will be lost.

Illness Policy:

We know that “life” happens, especially with little Birthday Boys and Girls. If he or she becomes ill and the party must be cancelled then we will work with you to find an alternative party date, based on availability and this may be subject to an extra charge. Please provide a 24 hour notice of illness, if possible. In some cases a doctor's note will be needed as proof of illness.

Party guest Policy

All of our different party packages are based on a maximum number of party guests, which is 30 children per entertainer. The total amount includes any other children eg. siblings, friends or other relatives who will be joining in with the parties games and activities; including siblings of party guests. If expecting more than the total amount of guests stated then in most cases another entertainer(s) will be required for an additional fee.

If upon arrival there are more guests than intended and expected by your entertainer(s) and are over the total guest amount then an extra charge will incur.

Photo Policy:

Please note that we sometimes do take photos at parties and that these party photos may be used to show a character party experience on our web-site and on Social media. If you do not want photos placed on our web-site and Social media, you will need to let Kids Party Academy know in advance. These photos will in no way be used to create merchandise or to sell to the public, only to promote and show potential customers a true representation of what they can expect when booking with us. If you have any questions or concerns regarding this policy, please do not hesitate to ask.

Accident or Damage Policy:

Our entertainers are not liable for any damages or injuries that may occur at any particular party or event.